Overcoming Hesitation After a Discouraging Experience with Mental Health Support: From Thrive Counselling Adelaide

Reaching out for counselling takes courage. When that courage is met with an experience that feels discouraging, such as feeling unheard, misunderstood, or judged, it can leave a lasting impact. Many people begin to question whether seeking help is worth it or worry that the same thing will happen again.

If this sounds familiar, you are not alone. Feeling hesitant about counselling after a past disappointment is common.

The Lasting Impact of Past Experiences

A discouraging encounter with a counsellor or mental health professional can lead to:

• Loss of trust in the idea of counselling.

• Fear of being vulnerable again and opening up only to feel let down.

• Reinforcement of beliefs such as “no one can really help me” or “maybe it’s just me.”

• Avoidance of support, which can leave you feeling isolated.

These feelings are valid. A single experience can shape the way we view all future attempts, but it does not have to define your journey.

Why Rapport Matters Most

One of the strongest predictors of whether counselling is helpful is the rapport between you and your counsellor. When you feel safe, respected, and understood, it becomes easier to open up and work through challenges.

A counsellor who builds rapport will:

• Listen without judgement.

• Show genuine care and empathy.

• Work collaboratively, rather than telling you what you “should” do.

• Encourage you to set the pace of sessions.

If rapport was missing in your past experience, it is understandable that you might hesitate to try again.

Asking Questions in the First Session

It is okay, and even encouraged, to ask questions in your initial session. This helps you work out if the counsellor feels like a good fit. You might ask:

• How do you usually work with clients?

• What is your counselling style?

• How do you handle it if a client feels uncomfortable?

• What can I expect from our first few sessions?

The answers to these questions can give you a clearer sense of whether this counsellor feels like someone you can trust and connect with.

Practical Tips for Rebuilding Trust

• Reflect on what did not work last time. Was it the style, the pace, or the lack of warmth?

• Clarify what you need now. Do you want space to talk, practical strategies, or a mix of both?

• Start small. One initial session is a low-pressure way to test the waters.

• Remember you have choice. If it does not feel right, you are allowed to try someone else.

  
  

One discouraging experience does not mean all counselling will feel the same. Many people who once felt hesitant later found counselling to be safe, supportive, and even life-changing.

You deserve support that feels respectful and compassionate. With the right counsellor, it is possible to rebuild trust and find the guidance you have been hoping for. Feel free to reach out to Carly from Thrive Counselling Solutions Adelaide with any questions you might have.

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